Terms and Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (the “Student,” “Parent,” “Applicant,” or “User”) and Prateek Global Education (referred to as “we,” “us,” “our,” or “Company”). These Terms govern your access to and use of our website located at https://prateekglobaleducation.com/ (the “Website”) and all services, guidance, and assistance provided by our organization (collectively, the “Services”).

By accessing our Website, making inquiries about our Services, submitting personal information, making payments, or engaging with our consultants, you explicitly accept and agree to be bound by these Terms. We reserve the right to modify these Terms at any time, and continued use of the Website or Services following such modifications constitutes your acceptance of the updated Terms.

If you are accessing our Services as a minor (under 18 years of age), your parent, legal guardian, or authorized custodian must review and accept these Terms on your behalf. Parents and guardians who permit minors to use our Services do so at their own risk and assume full responsibility for all activities and liabilities arising from such use.

2. About Prateek Global Education

Prateek Global Education is an overseas education consultancy firm registered in India, specializing in providing guidance, counselling, and support services to Indian students, parents, and applicants seeking admission to medical universities and other educational institutions abroad. Our consultancy operates as an independent advisory service and is not owned, operated, managed, controlled by, or affiliated with any foreign university, embassy, government immigration authority, regulatory body, airline, insurance provider, bank, accommodation service, or other third-party service provider.

We operate with the mission of providing transparent, student-first counselling to aspiring medical professionals, helping them navigate the complexities of overseas medical education without confusion or hidden surprises.

3. Scope of Education Consultancy Services

Prateek Global Education provides a comprehensive range of education consultancy services, including but not limited to:

• Personalized counselling and guidance based on academic credentials, NEET examination scores, financial capacity, and career objectives
• Selection assistance for suitable foreign universities and target countries including Russia, Kazakhstan, Georgia, Uzbekistan, and Kyrgyzstan
• Application preparation and submission support, including document organization and institutional communication
• Documentation guidance covering academic credentials, medical certificates, character certificates, and other required records
• Visa assistance and visa guidance, including documentation preparation, embassy procedures, and visa timeline management
• Pre-departure support including travel arrangement guidance, forex management, accommodation assistance, and country-specific orientation
• Post-arrival support covering local orientation, hostel settling-in, and ongoing consultation while studying abroad
• Student counselling and mentorship regarding academic progress, career planning, and personal adjustment
• General education consultancy services related to overseas medical education pathways and regulatory compliance

Our Services are provided for informational, advisory, and guidance purposes only. We act as independent consultants and advisors to facilitate your educational journey. We do not guarantee any specific outcome, including but not limited to admission, visa approval, or academic success.

4. Eligibility to Use the Website and Services

4.1 Age Requirements

To use our Website and Services, you must be at least 18 years of age or have the written consent and participation of your parent or legal guardian. If you are under 18, your parent or guardian must accept these Terms and authorize your use of our Services.

4.2 Eligibility for Services

To qualify for our MBBS abroad counselling and services, you should ideally:

• Have completed or be in the process of completing your pre-university medical education (12th grade or equivalent)
• Have taken or be planning to take the NEET examination as per eligibility requirements
• Meet the basic academic and health eligibility criteria set by target universities and foreign governments
• Possess a valid passport or be eligible to obtain one from your country of citizenship
• Have the financial means to support education and living expenses abroad

We reserve the right to assess your eligibility based on your academic background, NEET scores, financial capacity, and other relevant factors. We may decline to provide Services if we determine that your circumstances do not align with our scope of services or if providing guidance would not be in your best interest.

4.3 Restrictions

You agree not to use our Website or Services:

• For any unlawful or fraudulent purpose
• To submit false, misleading, or fabricated documents or information
• To gain unauthorized access to our systems or third-party platforms
• To harm, abuse, or harass our staff or other users
• To engage in any activity that violates applicable laws or regulations

5. Accuracy of Information Provided by Students, Parents, and Applicants

We do not verify the authenticity of documents you submit. Any fraudulent, falsified, forged, or misleading information provided by you may result in immediate termination of our Services, forfeiture of consultancy fees, legal action against you, and disqualification from university admission processes. Universities and government immigration authorities conduct rigorous document verification, and any discrepancies discovered may lead to:

• Rejection of your application
• Cancellation of admission
• Visa denial or cancellation
• Criminal prosecution for document fraud
• Permanent bans from entering target countries

You hereby indemnify Prateek Global Education against all liability arising from fraudulent, false, or misleading information submitted by you.

6. Student and Applicant Responsibilities

By engaging our Services, you accept full responsibility for:

• Verifying the accuracy and completeness of all personal, academic, and financial information you provide to us
• Maintaining confidentiality of personal documents and credentials
• Complying with all applicable Indian laws, regulations, and guidelines relating to overseas education and emigration
• Following all instructions and guidance provided by our consultants
• Meeting all deadlines communicated by us or by universities
• Communicating promptly with our team regarding any changes in your circumstances, educational plans, or contact information
• Attending scheduled counselling sessions and consultations on time
• Providing necessary documents within specified timelines
• Independently verifying all information regarding universities, programs, admission requirements, visa policies, and regulatory compliance before making financial commitments
• Maintaining regular communication with our team and promptly responding to requests for information or documentation
• Understanding that your ultimate admission, visa approval, and academic success depend on factors beyond our control, including university decisions and government immigration policies

7. University Admission Disclaimer

We clearly state that:

• Admission decisions are made solely and exclusively by the respective university or educational institution, based on their internal criteria, policies, and discretion
• We do not have any control, influence, or decision-making authority over university admission processes
• Universities evaluate applications based on academic credentials, NEET scores, entrance examination performance, language proficiency, medical fitness, and other institutional requirements
• Universities may reject applications, withdraw admission offers, or modify acceptance conditions at any time, regardless of our services or recommendations
• Our role is strictly limited to assisting you in preparing and submitting applications in accordance with university requirements
• Admission is never guaranteed, regardless of academic qualifications, NEET scores, or any other factor
• If you do not receive admission to a desired university, we are not liable for any consequences, including refund of consultancy fees

We act as your educational consultant and advisor, not as a representative of any university. We do not make admission decisions.

8. NEET Eligibility and Regulatory Requirements Disclaimer

We provide guidance based on current NEET eligibility criteria and regulations issued by the National Board of Examinations (NBE) and relevant government authorities. However, you are solely responsible for independently verifying:

• Your eligibility to appear for the NEET examination based on your age, educational qualifications, and other regulatory requirements
• Current NEET score requirements for admission to foreign universities
• Any changes in NEET regulations, exam patterns, or eligibility criteria announced by NBE
• Whether your NEET score meets or exceeds the minimum threshold set by your target university
• Any specific NEET percentile or score requirements mandated by universities
• The validity and acceptance of your NEET score by foreign educational institutions and licensing authorities

Regulations governing NEET examinations, medical education eligibility, and licensing requirements change frequently. Information available on our Website may not reflect the most current regulatory updates. You must independently verify all regulatory requirements with official government sources and universities before making admission or payment decisions.

We cannot and do not guarantee that your NEET score will meet university requirements or that NEET regulations will remain unchanged during your application process.

9. NMC and Other Regulatory Authority Disclaimer

Prateek Global Education is not affiliated with, endorsed by, or authorized by the National Medical Commission (NMC), Medical Council of India (MCI), National Board of Examinations (NBE), or any other Indian or foreign medical regulatory authority. We are a private educational consultancy and do not represent any government medical regulatory body.

You must independently verify:

• Current NMC regulations regarding recognition of foreign medical qualifications
• Eligibility criteria for Foreign Medical Graduates (FMGs) as defined by NMC and updated regulations
• Licensing examination requirements (FMGE, FMG Licentiate) and their current format, passing criteria, and eligibility rules
• Recognition status of your target university by Indian medical regulatory authorities
• Any reciprocal recognition agreements between India and target countries
• Your eligibility to register with NMC and practice medicine in India following graduation
• Changes in medical licensing regulations, which are updated frequently

We cannot guarantee that:

• Your degree from a foreign university will be recognized by the NMC or eligible for licensing in India
• You will be eligible to appear for FMGE or other licensing examinations
• You will successfully pass licensing examinations or obtain medical licensure
• You will be eligible to practice medicine in India or any other country following your studies

Responsibility for regulatory compliance rests entirely with you. Consult official NMC guidelines and regulatory documents before making admission decisions. Do not rely solely on our consultancy for regulatory or licensing information.

10. University Recognition, Accreditation, and Eligibility Disclaimer

While we provide information about partner universities and their accreditation status, Prateek Global Education makes no representations regarding:

• The permanent recognition status of any university by Indian medical authorities or target country governments
• Whether a university’s degree will be accepted by NMC, state medical councils, or licensing authorities
• The accreditation status or quality standards of universities (accreditation can be withdrawn or modified at any time)
• Whether a specific program meets all requirements for medical practice licensure in India or abroad
• The legitimacy, operational status, or financial stability of any university
• Future changes in university accreditation status or recognition by regulatory authorities

You must independently verify:

• Current recognition of your target university on official NMC databases and government websites
• Accreditation status from relevant accrediting bodies in the target country
• Whether the specific program you’re enrolling in is recognized by medical regulatory authorities
• Any changes in university status between the time of your application and enrollment
• The reputation and track record of universities through independent research, student reviews, and regulatory authority confirmations

University recognition status is subject to change and withdrawal by government authorities without notice. We are not responsible for changes in recognition status that occur after you make an admission decision or payment.

11. Admission, Invitation Letter, and Enrollment Disclaimer

An invitation letter or admission letter from a university does not constitute a guarantee of enrollment, entry, or acceptance. Universities reserve the right to:

• Cancel invitation letters at any time, for any reason
• Modify admission conditions, requirements, or terms of enrollment
• Withdraw admission offers if conditions are not met
• Revoke admission after enrollment has commenced
• Change program content, duration, faculty, or educational standards

An invitation letter does not:

• Guarantee visa approval from relevant embassies or immigration authorities
• Confirm your acceptance into the program until you actually enroll
• Obligate the university to admit you if background checks, medical examinations, or document verification raises concerns
• Guarantee that the program will commence on the stated date

We cannot control or guarantee any university’s decisions regarding invitation letters, admission confirmation, program changes, or enrollment conditions. Our role is limited to assisting you in submitting applications to universities and facilitating communication with institutions.

12. Visa Assistance and Visa Approval Disclaimer

Prateek Global Education provides guidance on visa documentation, embassy procedures, and visa application processes. However, we make absolutely no guarantee regarding visa approval, and we clearly state:

• Visa approval or rejection is the sole decision of the relevant embassy, consulate, immigration department, or government authority
• We have no control, influence, or decision-making power over visa approval processes
• Embassies and immigration authorities evaluate visa applications based on their own policies, security assessments, financial verification, document authenticity, background checks, and discretion
• Visa approval is never guaranteed, regardless of documentation quality, consultancy support, or any other factor
• Visa applications may be rejected for reasons that are not disclosed to applicants
• Visa approval timelines are uncertain and subject to government processing backlogs and policy changes
• Visa refusal does not entitle you to a refund of consultancy fees or any other compensation

We are not responsible for:

• Visa rejection or delayed visa processing
• Changes in visa policies or requirements
• Increased visa fees or additional government charges
• Embassy decisions regarding your eligibility for visa approval
• Delays caused by government security clearances or background checks

Our Services include guidance on visa documentation and procedures, but visa approval depends entirely on government immigration authorities. If your visa application is rejected, we are not liable for consequential losses, including forfeited university admission, refund of admission deposits, or other damages.

13. Embassy, Immigration, and Government Authority Decisions

Prateek Global Education is not affiliated with, authorized by, or endorsed by any embassy, consulate, immigration department, or government authority in India or target countries. We are a private education consultancy with no special relationship with government agencies.

We do not:

• Have influence over embassy or immigration decisions
• Represent any government agency or embassy
• Guarantee favorable outcomes in visa processing or immigration decisions
• Have access to confidential government assessment criteria or priority processing channels
• Know the specific reasons for visa rejections or immigration policy changes

You understand that:

• Government policies, visa requirements, immigration rules, and regulatory standards change frequently without notice
• Changes in government policies may affect your visa eligibility, admission requirements, or cost of education
• Government decisions regarding visa approval, work permits, residency status, or other immigration matters are final and are not subject to appeal through our consultancy
• We cannot intercede with government authorities on your behalf
• Any political, diplomatic, or international relations developments may impact visa policies affecting your education plans

14. Tuition Fees, Hostel Fees, University Charges, and Other Third-Party Expenses

Prateek Global Education does not set, control, or determine university tuition fees, hostel charges, examination fees, registration fees, or any other expenses charged by universities, accommodation providers, or third-party service providers.

You acknowledge that:

• University fees, hostel fees, and other educational expenses are determined exclusively by the respective university and may change without notice
• Changes in fees may occur due to university budget decisions, government policy changes, inflation, or operational factors beyond our control
• Universities may increase fees between the time of your application and actual enrollment
• Hostel fees, transportation costs, meal plans, and other accommodation expenses are determined by third-party providers and are subject to change
• Government charges, visa fees, examination fees, and other regulatory costs may change at any time

We are not responsible for:

• Fee increases announced by universities or third-party providers
• Additional charges or hidden costs not initially disclosed
• Currency exchange rate fluctuations that may increase the rupee equivalent of foreign fees
• Changes in payment terms or installment options offered by universities
• Any dispute between you and a university or third-party service provider regarding fees or charges

Before making payment to any university, you must obtain a written fee structure from the university directly and verify that this accurately reflects all charges you will incur.

15. Consultancy Fees and Service Charges

Prateek Global Education charges consultancy fees and service charges for the guidance, counselling, documentation assistance, visa support, and other services provided. Specific fee information is available upon request or on our Website.

Fee Structure:

• Our current consultancy fees and service charges are provided at the time of initial consultation
• Fees may vary depending on the scope of services required, target country, and specific university selection
• Any special promotional offers or discounts are valid only during the specified period
• We reserve the right to adjust fees with prior notice to clients
• Service charges are distinct from university admission fees, visa fees, or other third-party charges

16. Payment Terms

16.1 Payment Processing

Payments for consultancy services must be made through methods specified by us, including bank transfer, online payment gateways, check, or direct deposit. Payment instructions and details are provided upon request.

16.2 Payment Schedule

Unless otherwise agreed in writing, consultancy fees are payable according to the following schedule:

• Initial consultation and counselling services may require an upfront deposit
• Remaining fees are payable upon initiation of formal application processes
• Payment schedules may be structured in installments upon mutual written agreement

16.3 Payment Confirmation

Payments made to Prateek Global Education should be made only to official bank accounts, payment portals, or authorized payment methods specified by us. We recommend obtaining payment receipts and maintaining records of all transactions.

16.4 Non-Refundable Charges

Certain consultancy charges may be classified as non-refundable, including initial consultation fees, counselling session fees, and documentation assistance charges. Specific refund eligibility is detailed in our Refund and Cancellation Policy.

17. Refund and Cancellation Policy Reference

A detailed Refund and Cancellation Policy is maintained by Prateek Global Education and is available upon request. This policy outlines:

• Circumstances under which refunds may be issued
• Refund processing timelines
• Non-refundable fee components
• Cancellation procedures and notice requirements
• Deductions that may apply to refunds for services already rendered

Important: Refunds are not automatically granted for visa rejections, admission rejections, or other adverse outcomes beyond our control. Specific refund eligibility depends on the terms of your service agreement and our Refund and Cancellation Policy.

Clients should review the complete Refund and Cancellation Policy before making payment commitments. For details, contact us at prateekeducations@gmail.com or 9795693444.

18. Changes in University Fees, Government Rules, Visa Policies, Currency Exchange Rates, and Admission Requirements

18.1 University Fee Changes

• Universities may increase or modify fee structures at any time, with or without notice
• Fee increases between application and enrollment are the responsibility of the university, not our consultancy
• Additional charges, mandatory deposits, or facility fees may be imposed by universities after your admission
• Scholarship or fee waiver policies may change or be discontinued

18.2 Government Policy and Regulatory Changes

• Indian government rules regarding overseas education, emigration, and medical regulation change frequently
• Target country governments may modify visa policies, immigration rules, or educational recognition standards
• Medical licensing regulations, NEET requirements, and NMC recognition criteria are subject to change
• Changes in government policy are effective immediately and may not be communicated to consultancies in advance

18.3 Visa Policy Modifications

• Embassy visa policies, visa fee structures, visa processing timelines, and eligibility criteria may change without notice
• Visa processing times may increase or decrease based on government workload and security considerations
• Visa refusal rates and approval standards are confidential and may change at any time

18.4 Currency Exchange Rate Fluctuations

• Foreign exchange rates fluctuate daily, affecting the rupee equivalent of tuition fees and living expenses
• We are not responsible for losses or additional costs resulting from adverse currency exchange rate movements
• Currency conversion fees charged by banks or payment processors are not our responsibility

18.5 Admission Requirement Changes

• Universities may modify admission requirements, prerequisites, or eligibility criteria at any time
• Programs may be suspended, discontinued, or restructured
• Admission decisions and program offerings are subject to change based on university discretion

You are solely responsible for monitoring changes in fees, policies, regulations, and requirements relevant to your educational decisions. We recommend verifying current information directly with universities and relevant government authorities before making final commitments.

19. Travel, Accommodation, Insurance, Medical Examination, and Other Third-Party Services

Prateek Global Education provides guidance and referral information regarding travel arrangements, accommodation services, travel insurance, medical examinations, and other third-party services. However, we do not directly provide these services and make no guarantees regarding third-party service providers.

19.1 Travel Arrangements

We provide referrals to travel agents and airlines for flight bookings. However, we are not responsible for:

• Flight cancellations, delays, or changes
• Baggage policies, seat selections, or other airline-specific charges
• Travel insurance coverage or exclusions
• Visa requirements for transit countries

19.2 Accommodation Services

We assist in identifying hostel, dormitory, or rental accommodation options. We do not guarantee:

• Availability of desired accommodation
• Quality, safety, or maintenance standards of accommodations
• Landlord compliance with rental agreements or safety regulations
• Accommodation pricing or lease terms

19.3 Travel Insurance and Medical Examination

We provide guidance on obtaining travel insurance and medical examinations required by universities or host countries. However:

• Insurance policies are issued by third-party insurance companies, not by us
• Medical examinations are conducted by qualified healthcare providers independent of our consultancy
• Insurance coverage, exclusions, and claims policies are determined by insurance providers
• Medical examination results and their interpretation are the responsibility of examining physicians

19.4 Banking, Forex, and Financial Services

We provide informational guidance on forex conversion, bank account opening, and financial transfers. However, we do not provide financial services or guarantee specific exchange rates. Banks and financial service providers determine their own rates, fees, and service terms.

20. No Guarantee of Admission, Visa Approval, Academic Success, Internship, Licensing, Employment, or Career Outcomes

Prateek Global Education explicitly and categorically states that we make no guarantee, promise, warranty, or representation regarding:

• Admission: We cannot guarantee admission to any university or educational program
• Visa Approval: We cannot guarantee that your visa application will be approved or that processing will be completed within any specified timeframe
• Academic Success: We cannot guarantee that you will successfully complete your academic program or achieve specific grades or academic standing
• Program Accreditation: We cannot guarantee that programs will maintain accreditation or recognition throughout your enrollment
• Internship Opportunities: We cannot guarantee placement in internships, externships, or clinical rotations
• Medical Licensing: We cannot guarantee that your foreign degree will be recognized by NMC or that you will be eligible for or successfully pass medical licensing examinations
• Employment Opportunities: We cannot guarantee employment, job placement, or career opportunities following graduation
• Salary or Compensation: We cannot guarantee any specific salary, compensation, or financial remuneration
• Permanent Residency: We cannot guarantee that studying abroad will result in permanent residency or immigration benefits in any country
• Any Other Outcome: We cannot guarantee any other specific outcome, benefit, or result related to your overseas education journey

Our role is strictly limited to providing educational consultancy, guidance, and documentation support. We do not control admission decisions, visa approval processes, academic outcomes, employment markets, or government immigration policies.

21. Student Responsibility to Independently Verify University Recognition, Course Eligibility, Licensing Requirements, and Applicable Regulations

You acknowledge and accept full responsibility for independently verifying and confirming:

• University Recognition: Current recognition of your target university by Indian medical regulatory authorities, including the National Medical Commission, on official databases and websites
• Course Eligibility: Confirmation that your specific medical program meets all regulatory requirements in India and your target country for medical education and practice
• Licensing Requirements: Current requirements and eligibility criteria for medical licensing examinations, including FMGE, FMG Licentiate, or equivalent examinations in your target practice jurisdiction
• Regulatory Compliance: Full compliance with all current regulations issued by NMC, NBE, target country medical authorities, and relevant government agencies
• Program Duration and Content: Verification of program duration (typically 4-6 years), curriculum content, language of instruction, and clinical training requirements
• Internship and Training Requirements: Confirmation of mandatory internship, residency, or clinical training requirements both in the target country and for Indian medical licensing
• Currency of Information: All information must be verified from current, official sources, as regulations change frequently and our Website may not reflect the most recent updates

You must conduct independent research using official government websites, medical regulatory authority publications, and direct communication with universities. Do not rely solely on information provided by our consultancy or any single source.

Failure to independently verify regulatory requirements may result in ineligibility for medical practice, inability to pass licensing examinations, or other serious career consequences. We are not responsible for regulatory compliance failures or adverse consequences resulting from your decisions.

22. Website Content Accuracy and Updates

22.1 General Disclaimer

All information, content, guidance, and educational materials available on our Website are provided for general informational and educational purposes only. While we endeavor to provide accurate, current information, we make no representation or warranty regarding the completeness, accuracy, currency, or reliability of Website content.

22.2 Information as General Guidance

Information available on our Website should not be treated or relied upon as:

• Legal advice or legal opinion (consult a qualified lawyer for legal matters)
• Immigration advice or visa guidance (consult official embassy websites for authoritative visa information)
• Medical or regulatory advice (consult medical professionals and regulatory authorities for professional opinions)
• Financial or investment advice (consult financial advisors for financial decisions)
• A guarantee or binding representation (all guidance is advisory and subject to change)

22.3 Updates and Modifications

We may update, modify, or remove Website content at any time without prior notice. Information about university policies, visa requirements, fee structures, or other matters may become outdated quickly. You are responsible for verifying current information from official sources.

22.4 Links to Third-Party Websites

Our Website may contain links to university websites, government agency websites, or other third-party resources. These links are provided for convenience, but we do not control or endorse the content of third-party websites. You access third-party websites at your own risk and according to their own terms and conditions.

23. Intellectual Property Rights

23.1 Ownership of Content

All content available on the Website, including text, graphics, logos, images, videos, documents, consultancy materials, and other media (collectively, “Content”), is the intellectual property of Prateek Global Education or is used with permission from third-party content providers. This Content is protected by Indian and international copyright laws, trademark laws, and other intellectual property regulations.

23.2 Licensed Use

We grant you a limited, non-exclusive, non-transferable license to view and download Content from our Website for personal, non-commercial use only. This license does not include:

• Copying, reproducing, or distributing Content without permission
• Modifying, adapting, or creating derivative works
• Using Content for commercial purposes
• Removing copyright notices or intellectual property attributions

23.3 Prohibited Uses

You may not:

• Reproduce, publish, or distribute any Content without our written permission
• Use Content on other websites or in marketing materials
• Register or claim ownership of our trademarks, logos, or brand names
• Create derivative works based on our Content
• Engage in any activity that violates our intellectual property rights

23.4 Trademarks

“Prateek Global Education,” our logo, and other brand identifiers are trademarks and intellectual property of our organization. Unauthorized use of these trademarks is prohibited.

24. Acceptable Use of the Website

You agree to use our Website and Services only for lawful purposes and in accordance with all applicable laws and regulations. Acceptable uses include:

• Seeking information about overseas medical education opportunities
• Requesting consultancy guidance and educational counselling
• Submitting inquiries and applications through our portal
• Attending consultations and receiving educational support
• Communicating with our consultants regarding your educational journey

You agree not to misuse our Website or Services in any way.

25. Prohibited Activities

You agree not to engage in the following prohibited activities:

• Illegal Activities: Using our Website or Services for any unlawful, fraudulent, or criminal purpose
• Document Fraud: Submitting false, forged, fabricated, or misleading documents or information
• Misrepresentation: Providing false credentials, qualifications, or personal information
• Unauthorized Access: Attempting to gain unauthorized access to our Website, systems, or databases
• Harassment: Harassing, threatening, abusing, or defaming our staff, consultants, or other users
• Spam or Malware: Transmitting viruses, malware, spam, or harmful code through our Website
• Intellectual Property Violation: Infringing on our intellectual property rights or the rights of others
• System Disruption: Disrupting, overloading, or attempting to damage our Website or systems
• Impersonation: Impersonating our staff or other individuals
• Commercial Exploitation: Using our Website for unauthorized commercial purposes without permission
• Resale of Services: Reselling or redistributing our consultancy services to third parties

Violation of these prohibited activities may result in immediate termination of your access to our Website and Services, legal action, and other consequences as permitted by law.

26. Third-Party Websites and External Links

Our Website may contain links to external websites, including university websites, government agency portals, educational databases, and other third-party resources. We provide these links for convenience and informational purposes only.

26.1 No Endorsement

We do not endorse, recommend, or take responsibility for the content, accuracy, or policies of third-party websites. Your use of third-party websites is governed by their own terms of service and privacy policies, not by our Terms and Conditions.

26.2 No Control

We have no control over third-party website content, policies, or practices. Third-party websites may contain inaccurate information, inappropriate content, or malware. We are not responsible for any harm, losses, or issues arising from your visit to external websites.

26.3 Your Responsibility

You are responsible for reviewing the privacy policies and terms of service of any third-party website you visit. We recommend verifying information from multiple official sources before relying on third-party content.

27. Limitation of Liability

27.1 Disclaimer of Liability

To the maximum extent permitted by applicable law, Prateek Global Education and its directors, employees, consultants, and agents shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:

• Your use or inability to use our Website or Services
• Errors, omissions, or inaccuracies in Website content
• Unauthorized access to or alteration of your data
• Third-party conduct or services
• Virus transmission or malware infection
• Loss of profits, revenue, data, or business opportunities
• Academic or career setbacks
• Visa rejections or immigration issues
• Admission rejections or university decisions
• Medical licensing failures or regulatory compliance issues

This limitation of liability applies even if we have been advised of the possibility of such damages.

27.2 Specific Exclusions

We are not liable for:

• Decisions or actions taken by universities, embassies, or government authorities
• Performance of third-party service providers
• Changes in government policies, regulations, or fees
• Currency exchange fluctuations
• Travel delays or cancellations
• Accommodation or accommodation-related issues
• Employment or career outcomes following graduation

27.3 Cap on Liability

Our total liability to you, whether arising from breach of contract, tort, or any other legal theory, shall not exceed the total amount of consultancy fees paid by you to Prateek Global Education.

28. Indemnification

You agree to indemnify, defend, and hold harmless Prateek Global Education, its directors, employees, consultants, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from or related to:

• Your violation of these Terms and Conditions
• Your use or misuse of our Website or Services
• False, misleading, or fraudulent information you provide
• Your violation of applicable laws or regulations
• Your infringement of third-party intellectual property rights
• Your violation of third-party rights or privacy
• Your conduct or actions related to our Services
• Claims by third parties regarding your use of our Website

You assume full responsibility for any consequences arising from the above matters and agree to compensate us for all associated costs and damages.

29. Force Majeure

Prateek Global Education shall not be responsible for delays or failures in performance arising from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, earthquakes, or severe weather
• War, terrorism, civil unrest, or political instability
• Government actions or policy changes
• Pandemics, epidemics, or public health emergencies
• Infrastructure failures, power outages, or internet disruptions
• Strikes, labor disputes, or supplier failures
• Court orders or legal injunctions

During force majeure events, we will make reasonable efforts to mitigate impact and resume services, but we shall not be liable for delays or failures to perform during such events.

30. Privacy Policy Reference

Our handling of your personal information, data privacy, cookies, and data security practices are governed by our Privacy Policy, which is available on our Website. By using our Website and Services, you consent to our collection, use, and processing of your personal information as described in our Privacy Policy.

We encourage you to review our Privacy Policy carefully to understand our data handling practices.

31. Communication Consent for Phone Calls, WhatsApp, SMS, and Email

31.1 Communication Consent

By providing your contact information (phone number, email address, WhatsApp account, or other communication channel), you explicitly consent to receiving communications from Prateek Global Education via:

• Telephone calls from our consultants and staff
• WhatsApp messages and updates
• Short Message Service (SMS) to your registered phone number
• Email to your registered email address
• Other communication channels you authorize

31.2 Purpose of Communications

We may contact you for purposes including:

• Sending consultancy updates and guidance
• Notifying you of application status, admission decisions, or university updates
• Requesting documents or information from you
• Scheduling consultations and appointments
• Providing visa assistance and immigration updates
• Sharing educational content and regulatory updates
• Promotional communications regarding our services
• Responding to your inquiries and requests

31.3 Opt-Out

You may request to opt out of specific communication channels by notifying us in writing at prateekeducations@gmail.com or by calling 9795693444. However, please note that opting out of communications may result in delays in our services or inability to provide timely updates regarding your application status, visa processing, or other time-sensitive matters.

31.4 No Marketing to Minors

We do not send marketing communications to individuals under 18 years of age without explicit parental consent.

31.5 Regulatory Compliance

Our communication practices comply with applicable telecom regulations, including Do Not Call (DNC) preferences where applicable. However, communications related to services you have requested are not subject to DNC restrictions.

32. Changes to Terms and Conditions

32.1 Right to Modify Terms

Prateek Global Education reserves the right to modify, update, or revise these Terms and Conditions at any time, at our sole discretion and without prior notice. Any changes become effective immediately upon posting on our Website.

32.2 Your Responsibility

It is your responsibility to review these Terms and Conditions periodically for updates and modifications. Your continued use of our Website or Services following any changes constitutes your acceptance of the modified Terms.

32.3 Notification of Major Changes

For major changes that significantly affect your rights or obligations, we may provide advance notice via email or Website notification. However, we are not obligated to provide such notice for all modifications.

32.4 Conflict with Previous Terms

In the event of conflict between these Terms and any previous versions, the most recent version shall apply.

33. Termination or Suspension of Services

33.1 Our Right to Terminate

Prateek Global Education reserves the right to terminate or suspend your access to our Website and Services at any time, with or without cause, including but not limited to:

• Violation of these Terms and Conditions
• Submission of false or fraudulent information
• Harassment, abuse, or misconduct toward our staff or other users
• Non-payment of consultancy fees
• Violation of applicable laws or regulations
• Breach of our Refund and Cancellation Policy
• Termination at our sole discretion for any reason

33.2 Effect of Termination

Upon termination of our Services:

• Your access to our Website and services will be immediately suspended
• We may delete or retain your personal information according to our Privacy Policy and applicable law
• Termination does not affect your obligation to pay any outstanding consultancy fees
• Termination does not cancel your responsibility for representations you have made or documents you have submitted

33.3 Your Right to Terminate

You may terminate your service relationship with us by providing written notice. Termination by you does not result in automatic refunds; refunds are subject to our Refund and Cancellation Policy.

34. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. All provisions, disclaimers, and limitations of liability are subject to Indian law and shall be interpreted according to Indian legal principles, including but not limited to the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Information Technology Act, 2000, and all applicable education and emigration regulations.

35. Jurisdiction and Dispute Resolution

35.1 Jurisdiction

You irrevocably consent to the exclusive jurisdiction of the courts in India for any legal proceedings, disputes, or claims arising from these Terms and Conditions or your use of our Website and Services. The specific jurisdiction shall be determined based on the location of Prateek Global Education’s registered office and applicable legal provisions. You further consent to the venue of such courts and waive any objections based on forum non conveniens or any other jurisdictional grounds.

35.2 Dispute Resolution Process

In the event of any dispute, claim, or conflict arising from or related to these Terms and Conditions or our Services, you agree to follow this dispute resolution process:

• Step 1 – Good Faith Negotiation: Parties shall attempt to resolve the dispute through good faith negotiation and discussion for a period of thirty (30) days from the date written notice is provided by the aggrieved party.
• Step 2 – Formal Notice: If negotiation fails, the aggrieved party shall provide formal written notice to the other party detailing the dispute, the relief sought, the legal basis for the claim, and supporting documentation.
• Step 3 – Mediation: If the dispute remains unresolved after thirty (30) days of formal notice, the parties may mutually agree to submit to mediation before a neutral third-party mediator. Costs of mediation shall be shared equally unless otherwise agreed.
• Step 4 – Legal Proceedings: If mediation does not resolve the dispute, either party may initiate legal proceedings in the appropriate courts of India in accordance with applicable jurisdiction laws.

35.3 Consumer Protection

To the extent applicable, disputes related to our services may also be subject to the provisions of the Consumer Protection Act, 2019, and relevant state consumer protection laws. Consumers, as defined under the Consumer Protection Act, 2019, may file complaints with consumer protection authorities, including the National Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commissions, or District Consumer Disputes Redressal Commissions, as permitted by applicable law and based on the value of the claim in dispute.

35.4 Arbitration Clause

Notwithstanding the above, parties may mutually agree in writing to submit the dispute to arbitration instead of court proceedings. Any such arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, with a single arbitrator or panel of arbitrators to be mutually selected by the parties. The seat of arbitration shall be in India, and the language of arbitration shall be English.

36. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, unenforceable, or in violation of applicable law by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect, and such severance shall not affect the validity or enforceability of other sections of these Terms and Conditions.

37. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service agreement between you and Prateek Global Education, constitute the entire agreement between you and us regarding your use of our Website and our Services. These Terms supersede all prior understandings, agreements, negotiations, communications, and discussions, whether written or oral, between the parties.

If there is any conflict between these Terms and any other document, communication, advertisement, or representation, these Terms shall prevail unless we have executed a separate written agreement with you that explicitly modifies, supersedes, or contradicts these Terms. Any modifications to these Terms must be made in writing and signed by authorized representatives of both parties to be considered valid and binding.

38. Contact Information

39. Effective Date and Last Updated Date

Effective Date: July 10, 2026
Last Updated Date: July 10, 2026

These Terms and Conditions are effective from July 10, 2026, and apply to all use of our Website and Services on and after this date. Previous versions of these Terms and Conditions, if any, are no longer valid.